PEOPLE

• Enhancing the talent of our Team Members by providing training for at least six man-days per person every year.

DELIVERY

• Enhance the system capability to meet the specific delivery requirements of our customers.

QUALITY

• Reducing the overall plant rejection by 2% every year.
• Responding to customer complaints within 24 hours and resolving the problem within a maximum of 6 working days, and implementing systems to ensure its non-recurrence.

SUPPLIER PARTNERS

• Assisting and enabling our supplier partners to upgrade their Quality
• Management Systems, to reduce the rejects, improve yields, thereby improving productivity an reducing costs.

INNOVATION

• Creation of new designs/models every year.
• Enhancing the number of Quality Circles to reduce costs, improve productivity.
• Incorporating the Mistake Proofing Methods.
• Various R&D initiatives/methods improvement/methods studies.
• Experimentation with new technologies, processes and procedures.

ENVIRONMENT

• Achieving 1 million safe man hours in a year.
• Environmentaly friendly processes.
• Proactively developing awareness of environmental care.